Where Are your Candles Made ?
All our Candles are handmade and poured in Ottawa, capital of Canada.
Where do You Currently Ship ?
We are offering Free Shipping in Canada and USA, on orders over 80CA$ or 60US$.
- Our wooden wicks are also Eco-friendly, they provide a clean-burning and a crackling relaxing sound when they burn. They are handcrafted from FSC certified fruit trees.
Do You Offer Local Pick-Up and Local Delivery ?
Yes! We are currently offering both services in the Ottawa/Gatineau Area. Orders for Pick-Up will be ready within 1 day and Orders for Local Delivery will be delivered within 1-2 business Days.
How Long Does The Candle Last ?
Due to the wax that we use, our candles are meant to last longer with the appropriate use. Our 12oz/340g candles can last 60-70 hours if burned properly and the 5oz/141g can last 20-25 hours if burned properly.
What Can I Do If I Am Not Happy With My Purchase ?
All our candles are made with a extra caution and a lot of love, if you happen to not be totally satisfied with our product, you can contact the customer support at firstname.lastname@example.org to proceed to an exchange or if need to be a refund. The majority of our refunds are processed through Gift Cards that are issued electronically and valid for 5 years.
When Can I Expect To Receive My Order ?